Privacy Policy

Last updated: {{MONTH DD, YYYY}}

1) Information We Collect

Personal Information: Name, phone number, email address, and city/ZIP code when booking or requesting support.
Vehicle Information: Year, make, model, VIN, mileage, and reported symptoms for diagnostics.
Communications: Call logs, SMS messages, and emails related to scheduling, estimates, and service updates.
Technical Data: Cookies, IP address, browser type, and analytics data to improve website performance.

2) How We Use Your Information

To schedule, confirm, and perform mobile mechanic services.
To send updates, invoices, and repair confirmations.
To provide estimates and respond to support requests.
To send SMS alerts with your consent (STOP to opt out, HELP for help).
To improve our website, services, and customer experience.

3) Sharing of Information

We do not sell or rent your personal information. We may share data with:

Payment processors for secure transactions.
Trusted partners for financing, scheduling, or warranty claims.
Legal authorities if required by law or to protect our rights and safety.

4) Cookies & Analytics

We use cookies and analytics (such as Google Analytics and GoHighLevel tracking) to understand website performance, page visits, and improve customer experience. You may disable cookies in your browser settings.

5) Data Retention

We keep service records, diagnostic notes, and communications as long as needed for warranty, legal, or business purposes. Marketing contacts are retained until you unsubscribe or request deletion.

6) SMS/Text Messaging

By opting in, you agree to receive SMS messages for scheduling, estimates, and updates. Message/data rates may apply. Frequency varies. Reply STOP to unsubscribe at any time. Consent is not a condition of purchase.

7) Security

We use encryption, secure servers, and restricted employee access to protect your personal data. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute protection.

8) Your Rights

Request a copy of the personal data we hold on you.
Request corrections or updates to your information.
Request deletion of your information (subject to legal/warranty obligations).
Opt out of marketing emails and SMS at any time.

9) Third-Party Links

Our site may link to third-party sites (e.g., financing providers, diagnostic tools). We are not responsible for the privacy practices of those websites.